Customer Service

Customer Service

Contact Us

Please feel free to contact us for any reason. We are here to answer your questions and will gladly assist you with any information regarding our products and services.  You may email us here.  
M•Power Learning Group
PO Box 6048
Albuquerque, NM  87193
phone: 505-250-1944
Fax: 866-620-3776  email:

How to Order

When you’re done shopping, click “Checkout” to place your order. All of the items in your shopping bag appear in your order during checkout. If you don’t want to orderall of the items, simply edit your shopping bag. During checkout, youwill be asked toprovide:

  • The address you want to ship to
  • Your preferred shipping method
  • Your payment information – processed via PayPal

You can order products directly from our web site 24 hours/7 days a week.

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Shipping & Delivery

We ship by US Postal Service.  Rates are determined during the checkout process.
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Payment & Pricing

Payments are accepted through PayPal.  You do not need to have a PayPal account to order. All of our pricing and specifications are subject to change without notice.  New Mexico Residents will have Sales Tax added to their order.
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  • Before submitting a return, please call our office at (505) 250-1944. We would like the opportunity to discuss your concerns and/or guide you in preparing your shipment.
  • Returns will be accepted when received within 30 days from date of purchase in new, undamaged, and resalable condition. Shipping costs are not refundable.
  • Package items being returned in a sturdy box with plenty of packing materials (not newspaper) to protect the product from damage during shipping.
  • Enclose a copy of your original invoice. If your invoice is lost, please include full name and address on original order.
  • Complete packages and items purchased individually will receive a full refund if they are received in new, undamaged, and resalable condition.
  • We suggest that you ship your package by UPS or FedEx. Packages sent by these carriers are automatically insured for up to $100.
    • If the retail value of the return is greater than this, we advise that you insure the package for its full value as you are responsible should the item be damaged or lost during the return shipment.
  • Please send returns to:

M Power Learning Group

Attn: Returns Department
(Your Name Here)
PO Box 66048

Albuquerque, NM  87193

    • UPS at-home pick up: 1-800-742-5877
    • FedEx at-home pick up: 1-800-463-3339
      • Please note that both carriers charge for this service.
  • Small packages may be returned through U.S. Mail (USPS)
    • Please be aware that the United States Postal Service has a greater loss and damage rate during the shipping process.
    • We have also discovered that the claims process for lost and damaged items is often more difficult.
  • Electronic media (CDs, DVDs, CD-ROMs, and Computer Software) that is not in the original unopened factory packaging cannot be returned.
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Privacy and Security

Your privacy as a customer is important to us. We collect only the information that is necessary to process your order and notify you of any changes to your order. We all have concerns about the security of financial information on the internet or anywhere else. If we weren’t confident that your order and personal information could be handled safely, we wouldn’t provide this service.Our web shop is secured by SSL. SSL is the leading standard for encrypting and transmitting sensitive data over the web.  Your personal information you type in is encrypted. Further, you do not provide us with your credit card information as we only accept payments through PayPal, meaning that we never have your credit card information.We don’t share your information with anyone. We use it only to process your order.
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